Amzi!News, July 2002
Announcing KnowledgeWright Support and KnowledgeWright Guide


     Amzi! introduces the next generation of expert system development tools 
     with the release of the KnowledgeWright® family of products. The successor 
     to Amzi!'s WebLS®, these products are affordable knowledgebase tools for 
     delivering expertise on the web and embedded in applications.


KnowledgeWright Support

     KnowledgeWright® Support is designed specifically for delivering technical 
     support on the Web.

     Support technicians work with the graphical workshop to create and maintain 
     a knowledge base of support solutions. These are entered in intuitive structures, 
     with full HTML capabilities for providing clear dialogs with users while 
     resolving problems, and for providing explanations and relevent links when 
     the correct solution is found.

     The runtime reasoning engine works like a good technical support representative, 
     developing hypothesis, prioritizing possibilities, interacting with the user 
     to find the correct solution. If a solution is not found, the problem can be 
     forwarded via e-mail (along with all the details entered by the user) to a 
     technical support representative.


KnowledgeWright Guide

     KnowledgeWright Guide makes it easy to create, test and deploy knowledgebases 
     that help website visitors select products or services, locate information, 
     get answers to common questions, find solutions, learn from experts and more.

     Technicians use the graphical workshop to create knowledge bases using a 
     variety of objects. These can be rules, tables, formulas, facts, database 
     interfaces, and questions for the user. Questions for the user can be 
     formatted with HTML to embed images, videos and links. Answers are displayed 
     in dynamically assembled web pages.


Deliver Knowledgebases Anywhere

     Knowledgebases can be deployed on the Web using either Windows or Unix servers. 
     They can also be embedded in applications written in Java, C++, VB or Delphi.


Free Academic, Personal & Evaluation Use

     Like our other products, KnowledgeWright is free for academic, personal and 
     90-day evaluation use. You can download KnowledgeWright Support and Guide 
     from www.amzi.com/download.


Packaging and Pricing

     The Standard Edition is $495 and provides ready-to-run web server interfaces. 
     The Professional Edition is $2500 and adds a full API and runtime for embedding 
     knowledgebases in any language tool. The Enterprise Edition is $10,000 and 
     includes multiple reasoning engines and licenses for unlimited developers and 
     runtimes.


  Amzi! inc.
  5861 Greentree Road
  Lebanon, OH 45036 U.S.A.
  web      http://www.amzi.com
  tel      +1 513 425 8050
  fax      +1 513 425 8025